UIS
IT Services
Barbosa Campus
.
.
Computer
Rooms
- Aula CENTIC
- Biblioteca Virtual
- Aula digital II
- Aula digital IV
IT
Support
- Loan of computer classrooms.
- Advice on the installation of software provided by the University to the student community.
- Support of technological elements assigned to the University’s inventory.
- Support in digital platforms: Zoom, Office, information systems.
Frequently
Asked Questions
From your personal email account that you have registered in the university’s academic system, write to the following email address admincorreo@correo.uis.edu.co, specifying your basic information |
that identifies you as a student of the Campus UIS Barbosa (full name, code, career, Campus), requesting the sending of a new password to access your institutional email account. |
1. On your device, identify the UIS Community network. |
2. Click on connect and enter your login details to the UIS Student Information System |
Notice: In the case of Android mobile devices, if it asks for “CA Certificate”, the option “Do not validate” must be selected. If the network asks for a domain, type: uis.edu.co
It is important to note that the access credentials to the wifi network “Comunidad UIS” are the same used to access the academic information system.
|
2. If you are able to log in to the information systems, but still cannot access the “UIS Community” network, please contact Campus technical support. |
|
|
Next to the option “Acceso a Nuevas Versiones” you will find the option “Contraseña Nuevas Versiones”, through which you can request a new password to be sent to your registered e-mail address.
Through the University’s home page “www.uis.edu.co”, select in the resources block the option (@correo.uis.edu.co), where you will see the e-mail policy for UIS students and professors. | Then, you must click on “Acepto”. This option will redirect you to the Outlook, where you must enter the e-mail address and password provided to you. |
|
4. Within the options that are displayed in the center, click on “Instalar Office”. Then, the download of the executable for the installation starts. 5. Run the installer, and in case you are prompted to log in for license activation, enter your login credentials to your institutional email account. |
1. Verify that it is connected to the electrical outlet or connection port, and that the connection is tight at each end. 2. If the problem persists, verify that there is power at the outlet by unplugging the equipment in question and plugging in another piece of equipment so that you can see a power signal from it. |
3. If the second piece of equipment does not turn on, it is most likely a power failure problem at the outlet, so you should report it to the Facilities and Physical REsources Office at the Campus (extension 5511). 4. If the second computer turns on, report the problem to the IT Services office (ext. 5523). |
From your personal email account that you have registered in the university’s academic system, write to the following email address admincorreo@correo.uis.edu.co, specifying your basic information |
that identifies you as a student of the Campus UIS Barbosa (full name, code, career, Campus), requesting the sending of a new password to access your institutional email account. |
1. On your device, identify the UIS Community network. |
2. Click on connect and enter your login details to the UIS Student Information System |
Notice: In the case of Android mobile devices, if it asks for “CA Certificate”, the option “Do not validate” must be selected. If the network asks for a domain, type: uis.edu.co
It is important to note that the access credentials to the wifi network “Comunidad UIS” are the same used to access the academic information system.
|
2. If you are able to log in to the information systems, but still cannot access the “UIS Community” network, please contact Campus technical support. |
|
|
Next to the option “Acceso a Nuevas Versiones” you will find the option “Contraseña Nuevas Versiones”, through which you can request a new password to be sent to your registered e-mail address.
Through the University’s home page “www.uis.edu.co”, select in the resources block the option (@correo.uis.edu.co), where you will see the e-mail policy for UIS students and professors. | Then, you must click on “Acepto”. This option will redirect you to the Outlook, where you must enter the e-mail address and password provided to you. |
|
4. Within the options that are displayed in the center, click on “Instalar Office”. Then, the download of the executable for the installation starts. 5. Run the installer, and in case you are prompted to log in for license activation, enter your login credentials to your institutional email account. |
1. Verify that it is connected to the electrical outlet or connection port, and that the connection is tight at each end. 2. If the problem persists, verify that there is power at the outlet by unplugging the equipment in question and plugging in another piece of equipment so that you can see a power signal from it. |
3. If the second piece of equipment does not turn on, it is most likely a power failure problem at the outlet, so you should report it to the Facilities and Physical REsources Office at the Campus (extension 5511). 4. If the second computer turns on, report the problem to the IT Services office (ext. 5523). |
Do you need more information?
Contact us


Telephone: +57 (607) 748 2020
Extension: 5523
E-mail: bbaocapi@uis.edu.co


Barbosa, Santander
Kilómetro 1 vía antigua a Cite


Monday to Friday
7:00 a.m. to 12:00 m.
2:00 p.m. to 5:00 p.m.